Faqs

Got questions? We’ve got answers. Whether you’re curious about products, policies, or just how this whole thing works, you’ll find the info you need right here. If you don’t see what you’re looking for, reach out—we’re always happy to help.

General

Who can purchase cannabis at Pollen?

What do I need to bring to make a purchase?

What forms of payment do you accept?

Do you offer any discounts?

What is the return & refund policy of Pollen?

I’m new to cannabis. Can someone help me choose the right product?

How can I stay updated on Pollen’s products and promotions?