FAQs

Got questions? We’ve got answers. Whether you’re curious about products, policies, or just how this whole thing works, you’ll find the info you need right here. If you don’t see what you’re looking for, reach out—we’re always happy to help.

General

Who can purchase cannabis at Woodward?

At Woodward, we welcome both medical patients and adult-use consumers. Medical patients must have a valid Ohio Medical Marijuana Control Program (MMCP) card and be 18 years or older. Adult-use customers must be 21 years or older with a valid government-issued ID.

What do I need to bring to make a purchase?

Medical patients should bring their MMCP card and a valid government-issued photo ID. Adult-use customers need to present a valid government-issued photo ID showing they are 21 or older.

What forms of payment do you accept?

We accept cash and debit cards. Please be aware that credit card transactions are not permitted for cannabis purchases due to federal regulations. Woodward has ATMs on site (service fees may apply).

Do you offer any discounts?

Yes, we offer discounts for veterans and registered medical patients. Please inquire in-store or check our website for current promotions and discount details.

What is your return and refund policy?

Due to State regulations, Woodward can only accept returns within the first 30 days, with a receipt, under a few circumstances: the product is faulty or defective, the item was mislabelled, there was a dispensing error, or if the item was part of a state-wide recall. For more information, please check out the Return Policy page.

I’m new to cannabis. Can someone help me choose the right product?

Absolutely! Our knowledgeable and friendly staff are here to guide you through our product selection and help you find the best options based on your preferences and needs.

How can I stay updated on Woodward’s products and promotions?

Sign up for our newsletter on our website or follow us on social media to receive the latest updates on products, events, and special offers.